Ros participated in a Professional Pensions webinar discussing value for money in pensions, how fees are not the best yardstick and emphasis is also needed on service, efficiency, ease of use, financial education, simple language, individualising product options and so on.
Ros wrote an opinion column for the Daily Mail highlighting the problem of digital discrimination and exclusion against elderly or inform people who cannot use parking and banking services just because they can’t work an App – she calls for cash options to be retained. ( link to pdf )
Ros appeared in a Professional Pensions webinar discussing how to achieve better value for money for pension customers – and spoke about the need for more flexibility and individualisation of products/service.
FT Pensions Expert quotes Ros warning that pension providers seem to be prioritising fees over people and their one-size-fits-all products are not suitable for everyone, especially as retirement becomes gradual and later.
Ros wrote a Money Marketing column explaining the golden opportunities missed by pension providers in the past years as auto-enrolment and pension freedoms enable more new products and more individualised approaches, which would improve peoples pensions. ( link to pdf )
Ros comments on the fine issued to KPMG for wrongdoing on the Carillion audit and suggests the £14m should go to creditors, not the accountancy body overseeing the behaviour of firms found guilty. ( link to pdf )
Ros is quoted in Pensions Expert expressing concerns about advisers imposing extra costs for ongoing advice for on customers needing to transfer money from DB schemes if the transfers are suitable.
Ros is quoted in inews talking about how important it is to increase take-up of Pension Credit and perhaps calling it ‘Pensioner Top-up’ would help ease the stigma and improve understanding. ( link to pdf )
ThisIsMoney website quotes Ros warning about the dangers of mis-selling that are associated with the Lifetime ISA as some people are suffering significant losses because the home they want to buy is above the LISA limit. ( link to pdf )
Ros is quoted in the Belfast Telegraph explaining why it is so important to encourage more people to use the PensionWise free guidance service. ( link to pdf )