We got a £184 bill for changing flights: Soaring cost of being left on HOLD as more firms quietly scrap free helplines - we call for an end to the rip-off - Ros Altmann
Ros Altmann

  • ROS ALTMANN

    Ros is a leading authority on later life issues, including pensions,
    social care and retirement policy. Numerous major awards have recognised
    her work to demystify finance and make pensions work better for people.
    She was the UK Pensions Minister from 2015 – 16 and is a member
    of the House of Lords where she sits as Baroness Altmann of Tottenham.

    • Ros Altmann

    Ros Altmann

    Ros Altmann

    We got a £184 bill for changing flights: Soaring cost of being left on HOLD as more firms quietly scrap free helplines – we call for an end to the rip-off

    We got a £184 bill for changing flights: Soaring cost of being left on HOLD as more firms quietly scrap free helplines – we call for an end to the rip-off

    Ros is quoted by ThisIsMoney website lamenting the problems faced by callers kept on hold for ages. (link to pdf)

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